Yes, there is information provided in the MALC class that we believe will be invaluable to you as you launch into ITIL 4. Here are 3 key things MALC brings to the party:
- MALC focuses on the interfaces between the 26 processes (integration of the best practices).
- MALC offers a heavier focus on the Continual Service Improvement (CSI) concepts – analysis of current practices (SWOT, Strategic Assessment, Maturity Assessment, Gap Analysis, Benchmarking, etc., as well as improvement strategies.
- MALC provides more information around governance and organizational design.
If you are working towards your 17 credit in ITIL V3 and want to broaden your scope, then taking MALC is a good use of your time especially considering that it could be end of 2019 before AXELOS releases the advanced ITIL 4 courses. You don’t need to take the exam unless you would like to have the title of ITIL Expert by your name.